Australian Fantasy Listing
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Cancellation and Refund Policy

At Australian Fantasy Listing, we aim to deliver a smooth and enjoyable experience for our users. However, we understand that there may be instances where you need to cancel your participation or request a refund. This policy outlines the terms and procedures for handling cancellations and refunds.

  • 1. User-Initiated Cancellations

    Before Contest Start: You can cancel your participation in a contest before it begins, provided the cancellation period specified on the contest page has not expired. Upon cancellation, your entry fee will be refunded to your account balance.

    After Contest Start: Once the contest has started, cancellations are not allowed, and entry fees are non-refundable. Contest results depend on players' actual performances.

  • 2. Cancellations by Australian Fantasy Listing

    Low Participation: If a contest fails to reach the required number of participants, Australian Fantasy Listing may cancel it. In this case, all entry fees will be fully refunded.

    Technical Issues: Contests may be canceled due to unforeseen technical errors, server problems, or other unexpected disruptions. Affected users will receive a refund.

    Policy Breaches: If a contest is canceled due to user violations of platform rules, refunds may not be issued to those involved in the violation.

  • 3. Refund Policy

    Refunds may be granted in the following situations:

    • Contests canceled by Australian Fantasy Listing.
    • User cancellations made before the contest begins.
    • Errors related to payment or billing.

    Refund Process: Refunds will be credited to your Australian Fantasy Listing account balance. This balance can be used for future contests or withdrawn following platform guidelines.

    Non-Refundable Cases: Refunds are not issued in the following instances:

    • Disqualification for rule violations.
    • Losses resulting from players' real-life performances in contests.
    • Requests submitted after the contest has started or concluded.

  • 4. Withdrawals

    Requesting Withdrawals: You may request to withdraw your account balance at any time, provided the amount meets the platform's minimum withdrawal threshold.

    Processing Time: Withdrawal requests are typically processed within 3-5 business days. However, delays may occur depending on your payment provider.

    Fees: A small processing fee may apply to withdrawals. Any applicable fees will be displayed during the withdrawal process.

  • 5. Submitting a Request

    To cancel a contest entry or request a refund, please contact our support team at . Provide your account details, contest information, and the reason for your request.

    Review Time: Our team will review your request and respond within 24-48 hours. Additional details may be requested to complete the process.

  • 6. Policy Updates

    Australian Fantasy Listing reserves the right to update this policy at any time. Changes will be published on this page, and continued use of our platform indicates your acceptance of the updated policy.

  • 7. Contact Us

    For any questions regarding this Cancellation and Refund Policy, please contact us at .